Tech Jargons

May 03

The word “Jargon” according to Oxford means “words or expressions used by a particular group that are difficult for others to understand.”

So what do you do when somebody asks you to tell something in layman terms when that subject can be explained only with jargons ? Our E-mail system was shifted from one server to another and things didn’t go as expected… We had some SMTP relay issues, SSL authentication problems for POP3 and IMAP, DNS resolving issues with the new server… How to contain all these terms in layman terms ?

All I could manage was “There are some issues with the system and we are trying to solve it… and we are doing our best”…. But people are not satisfied with these terms and they expect you to teach them TCP/IP in 15 mins and that too in layman terms…